The REDDOXX appliance can be used to fetch e-mail via POP3.
When recieving E-Mails via pop3 with the Reddoxx Appliance, the delivery takes place in the 2nd poll from the e-mail Client.
E-Mails are fetched every 5 minutes via the E-Mail client.
The mail will reach the client after 10 minutes, as the mail is validated and stored in the appliance before.
With this, this behaviour causes the CISS Challenge to be delivered to the Sender, when the E-Mail is fetched by the POP3 Client.
When fetching Mails with a centralized POP3 fetching Service (e.g. fetchmail, POPCon), no Problems will occur.
If the fetching is done via single E-Mail Clients (e.g. after a User is back from Holiday), the CISS Challenge is delivered with a delay.
The following steps are required to configure Mail Clients to recieve POP3 E-Mails via the Reddoxx Appliance:
When fetching E-Mail via pop3 with the Reddoxx Appliance, Mails are alway deleted from the Mail Server, even if the client is configured not to delete Mails from the Server!
The following steps are required to configure the Appliance for sending Mails via SMTP:
The following steps are required to configure the Appliance for sending Mails via SMTP Relay (in case there is no static IP):
The following steps are required to Archive outgoing E-Mail:
Setting up users and e-mail aliases is done automatically as soon as a client retrieves an e-mail from its provider.
Thereby the e-mail alias receives the pseudo domain pop3proxy.reddoxx.
Licences will be assigned automatically, depending on whether there are still any available.
Consider when using catch-all mailboxes, that all E-Mail Addresses are assigned to a single User (Login)
This results in the problem, that only one user in the appliance is configured having all E-Mail aliases.
The waiting Queues therefore can only be managed by this one single User (Login).
Create local users and assign the e-mail addresses accordingly.
Archiving of outgoing E-Mails
For a user to be able to see his outgoing e-mails int he Archive, the e-mail address needs to be assigned to the User manually.
Make sure that the domain for this E-Mail address is configured in the local Domains.
For logging on to the USER console please choose the same user name that you defined for the POP3 login.
Please keep in mind that ‘@’ within your user name must be replaced by ‘+’.
The password is exactly the same that you use with your provider.
In appliance administration -> Mail Queues you can see, whether there is a message still in the appliance.
In the POP3 In Queue you can find the messages that have been retrieved by the REDDOXX appliance but have not been processed yet.
In the POP3 Out Queue you can find the messages that have already been processed by the REDDOXX appliance but have not been retrieved by a client yet.