Appliance 2033
1.
Overview
2.
Installation
Firewall Portlist
Requirements
Requirements Hardware
Requirements Virtual
Requirements Cluster
Installation Steps
Initial Setup
Admin Desktop
3.
Configuration
Appliance Settings
Network
HTTPS Virtual Hosts
Notifications
Storages
Cluster
SSL Certificates
E-Mail Transport Settings
4.
Administration
Live Log
Statistic
Log Files
Sessions
Services / Remote Support
Backup and Restore
Updates
License
Users and Groups
Mail Queues
Compliance-Log
5.
Spamfinder
Description
Spamfinder Settings
Quarantine Queues
Filter Lists
Filter Types
6.
MailDepot
Description
MailDepot Settings
Archive Container
Archive Policies
Categories
Archive Tasks
Audit Sessions
MailDepot Connectors
Archive Spooler
7.
MailSealer
Description
MailSealer Settings
MailSealer Policies
External certificate sources
MailSealer Certificates
Private Certificate Authority
8.
Diagnose Center
Description
Backup Verification
Certificates
Clear Whitelist
Cluster Sync Status
Cluster Time Difference
Compliance Log
Container Consistency
Default Gateway
Delete Mails from Queue
Disk Space
DNS Blacklist
DNS Lookup
DNS Server
Filesystem
Firmware
Fuzzy-Filter
Harddisk
Health Status
Heartbeat Link
HTTP
Inodes
LDAP Connectivity
LDAP Query
Licenses
MailDepot Connector Queue
MailDepot Service
MailDepot Spooler Queue
Mail Queue
Mail Round Trip
MailSealer policies
Memory
Network Interfaces
Network Time
Node Status
Ping
Process List
Raid
Reboot Required
SMTP
SNMP
Split Brain Recovery
Storage Performance
Storages
Tcpdump
Traceroute
User Assigned Licenses
User Profile
Virtual Machine Compatibility
9.
Quick Guides
Migration Guide 2033 to 2034
REDDCRYPT Kurzanleitung 2033
Microsoft Azure Howto
Archive Container on Worm / Silent Cube
Backup REDDOXX Archive Container
CISS Theme Configuration
LDAP connectivity of the REDDOXX Appliance
POP3 Configuration
Archiving with MS Exchange
MS Exchange 2003
MS Exchange 2007
MS Exchange 2010
MS Exchange 2013
MS Exchange 2016
MS Exchange 2019
Microsoft 365 (formerly Office 365) - REDDOXX Connectivity
LDAP with Microsoft 365 (formerly Office 365)
Mailflow with Microsoft 365 (formerly Office 365)
Archiving with Microsoft 365 (formerly Office 365)
Archiving with Postfix
Archiving with Zimbra
Archiving with Lotus Notes Domino
Appliance Monitoring with Server-Eye
TANSS® - RHD Ralf Huck Datentechnik
10.
Release Notes
2033 (2.3.3022)
2032 SP 2 (2.2.1242)
2032 SP 1 (2.1.1130)
2032 (2.0.625)
11.
Bedingungen / AGB
AGB REDDOXX GmbH
Support Bedingungen
EULA
AV und TOM
12.
Leistungsbeschreibung
REDDOXX Appliance
Hot standby Cluster
REDDOXX Maildepot
Maildepot Universal E-Mail Importer (UEI)
REDDOXX MailSealer
REDDOXX Software Subscription
REDDOXX Spamfinder
13.
FAQ
General
452 4.3.1 insufficient system resources
admin / sf-admin password lost or forgotten
All mails in the archive are shown as Outgoing mails
Appliance Reset?
Are textbased files in a compressed archive processed by the indexer?
Automatically append a disclaimer to a mail
Best Practice: internal archiving
Can the REDDOXX Appliance be used with Hosted Exchange?
Can REDDOXX be used with punycode Domains?
Client settings in a POP3 environment
Common Active Directory LDAP bind errors
Connecting LDAP in Lotus Notes Domino 7
Download failed, HTTP-500
Error occurs when sending - ControlMessages ProcessMessages: Parser Error
Exception of type 'LumiSoft.Net.IO.LineSizeExceededExeption' was thrown.
Failover Cluster Replication
Firewall - which ports needs to be opened for the REDDOXX Appliance?
How can I manage public folders and e-mail distribution lists?
How to access the mail archive of a user that is no longer in the Active Directory?
How to remove the REDDOXX Toolbar in Outlook
Internal GDS software consistency check
Invalid response from REDDOXX portal
Is a user's AWL valid for other users?
Is the GUI program available for Linux or Mac?
Is the Quarantine Queue also included in a Backup?
Is there a mail size restriction?
LDAP Error - LDAP search failed
Migration to a new hardware or virtual appliance
New Active Directory users are not found in the Appliance
NFS Share configuration
No PTR-Record / No reverse DNS / Dynamic IP
Re-authentication on the CISS portal necessary.
RMA Processing
Spam mails still received although the CISS Filter is activated
Split Brain
Synchronise the time in virtual machines
The REDDOXX does not react - Connection Timed Out message
Versandintervall der ausgehenden Warteschlange
Update file: xxxx.tgz not found
Update the REDDOXX software
UPS connection with REDDOXX
User import
we do not relay for this domain
What do the snapshot ID numbers in the log file mean?
Windows 2012/2016/2019 with NFS Server Role
XEN-Server Update
HyperV Appliances freezes after Backup
Login Popup Fenster after Update to 2033
Unable to get Realms
Blackscreen while updating to 2033
connection reset by peer
Received an unexpected EOF or 0 bytes from the transport stream
Virus Scanner Database patterns are older than 7 days
MailDepot
A certain mail cannot be found. The query result is empty.
Cannot mount Cifs Share
ContainerConfig not found
Container couldn't be opened
Data does not exist
Exception: Index is opened in written mode or wasn't successfully closed.
How are mails in the MailDepot stored, compressed, and encrypted?
How can a container be moved to another share.
Invalid file - not a PKZip file
invalid mail format
Java.io.IOException: Read past EOF
Mails in user interface are not displayed
No message loaded
Sent mails from POP3 Mailboxes are not shown in the archive.
SMB Share only shows 4 GB Size
There is not Action with index (1) stored
Why is the maildepot license not automatically assigned?
Searchcriteria
Search for BCC
Auth Username and password not accepted
POP3 Unknown User Name or Bad Password
Different Number of Container Elements
MailSealer
A certificate is labeled as not trustworthy by the REDDOXX
Are attachments also encrypted?
Delete a Root Certificate
Does REDDOXX work with qualified certificates, or with smartcard decryption?
Encrypt with MailSealer Light and Passphrase in a POP3 environment
How does the virus scanner handle encrypted mails/attachments?
Is MailSealer Light Reader available for Linux?
Verification failed with error #2002
Unknown CA
When using a digital signature, does it only sign the e-mail or will attachments (ex. a bill) also be signed?
Outlook Addin
Subfolders in Userprofiles
The Login button is not active
Addin has no function
Incompatibility with Swyx Voicemail Player
Wizard ended prematurely
Could not load file or assembly "office...
Outlook Addin cannot be activated
Spamfinder
Accessing the Spam Queue takes too long
An E-mail is repeatedly listed in the CISS queue after being delivered
CISS Filter in a POP3 setting
Connection Error: 421 Service not Available, connection refused
Delete a CISS Theme
Different text or signature in the CISS Challenge for different domains
How can the Spamfinder be deactivated?
How does BATV work?
Issues with virus/trojan in mail
Picture ".." in theme ".." has no hotspots defined
Realtime Blacklist Filter Recommendation
Some messages in the Outgoing Messages queue are not deliverable
Spam mails from another user in my message queue
VirusScanner Error while updating virus patterns! rc=58
We still receive spam, how can we optimize the Spamfinder?
What is the meaning of: Max. Challenges per Sender?
Which RBL Filter blocks the IP-Address?
Which rules are valid for the White- and Blacklist Filters? What are the Filter criteria?
Whitelist override entries do not remain set
Clear History
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Chapter 13
Overview
Following documents provide various frequently asked questions and corresponding answers.